eBOK

What is the electronic Customer Service Center – eBOK?

  • a free of charge and modern form of contact with G.EN. GAZ ENERGIA
  • a convenient electronic service available 24 hours a day, 7 days a

 What’s in it for you?

  • access to information on current payments
  • an option to submit additional payments
  • an option to access and change an advance payment plan
  • indication of the gas meter reading in the event of a change in gas prices
  • access to electronic invoices once issued
  • an option to download an invoice to a device
  • change of contact data
  • ongoing contact with G.EN. GAZ ENERGIA
  • fast online payments for gas

How to sign into eBOK?

Fill in the registration form and accept the Terms and Conditions.

For your first log-in to the system, you will receive in your e-mail a one-time password which you can change to one of your own.

Remember that for the registration you will need PESEL (or NIP for institutional clients), Client number (on an invoice), Phone number and an e-mail.

Files to download

User’s manual of the electronic Customer Service Center
Terms and conditions of the electronic Customer Service Center